Help with your manuals.
Support for the User Manual HUB app on iPhone and iPad.
Need help or want to report an incorrect manual?
Include your device model, iOS version, and the brand or manual involved. Do not send passwords or payment details.
I cannot find my product.
Search using the brand or model, or open Browse by brand. Availability depends on the current catalog. If a manual is missing, email us its brand and model.
A PDF will not open.
Check your internet connection and try again. A previously opened PDF may be available offline if its download was saved successfully. If the problem continues, send us the product name and the error shown.
How do I save a page?
Open a PDF, go to the page you want, and tap the bookmark icon. Open Saved to return to that page. Devices and bookmarks stay on your device.
The brand or model information looks outdated.
Pull down to refresh, switch tabs, or return to the app. Saved product details are refreshed from the catalog when an internet connection is available.
How can I remove my saved data?
Remove devices from My Devices and bookmarks from Saved. Deleting the app, rather than offloading it, removes its local records and downloaded PDF cache from the device. An operating-system backup may keep a separate copy according to your backup settings.
Privacy policy
Effective September 12, 2026 · User Manual HUB for iOS and iPadOS
User Manual HUB is operated by Yasin Söylemez. This policy explains how information is handled when you use the app and contact support.
Information stored on your device
Your saved devices, bookmarked pages, and downloaded PDF cache are stored locally. The app does not create a user account or upload your saved library to our catalog service. Text searches inside an opened PDF are processed on your device.
Catalog searches and downloads
To find manuals, the app sends the brand or model search terms you enter to our catalog service. Opening product images and PDF files sends requests to the hosts of those resources. Requests include ordinary network information such as an IP address, requested address, device or app information provided by the network client, and request time.
We use Supabase for the catalog. Manual files and images may be delivered by our content host and third-party image hosts. These providers process network requests and may keep technical and security logs, including search terms contained in request addresses and approximate network location. These records support delivery, security, reliability, and troubleshooting. We do not use the app for advertising or cross-app tracking.
Support requests
If you email us, we receive your email address and the information you choose to provide. We use this information to respond, investigate reported problems, and handle privacy or content requests. Please share only what is needed for your request.
Sharing and security
Information is processed by providers that operate the catalog, deliver files, host this support page, or handle email. It may be processed outside your country. App network connections use HTTPS. We do not sell personal information. We may disclose information when legally required or when necessary to protect the service and its users.
Retention and your choices
Local records remain until you remove them or delete the app; iOS may also remove cached files when storage is needed. Provider logs are subject to the active service retention settings and are used only as needed for service operations and security. Support correspondence is retained only as needed to resolve the request and meet applicable obligations.
You may contact us to request access, correction, or deletion of information we hold about you, or to raise a privacy concern. We may need enough information to verify and locate the relevant records. Some records may need to be retained where required by law or for security.
Children and sensitive information
The app is a general reference tool. It does not request contacts, precise device location, photos, microphone access, health information, or payment information. Do not include sensitive personal information in catalog searches or support messages.
Changes and contact
We may update this policy when the app or its data practices change. The effective date above identifies the current version. For questions or privacy requests, email yasinsoylemez@icloud.com.